Tellus Power Return Merchandise Authorisation ( RMA )

Tellus Power Return Merchandise Authorisation ( RMA )

Need to Return a Product or Report Damage?

If you need to return a Tellus Power product , whether due to a fault, damage in transit, or another issue,  please complete the Return Merchandise Authorisation (RMA) form before sending the unit back.

  1. For damaged or faulty units, this helps us assess the issue and arrange a repair or replacement quickly.
  2. For standard returns, it ensures we can track and process your case efficiently.

What You’ll Need to Complete the Form

  1. ​Product serial number
  2. ​Description of the issue
  3. ​Photos of the product (if damaged)
  4. ​Original order or invoice number

What Happens Next?

Once submitted, our support team will review your request and get back to you with further instructions.

You can access the RMA form by scanning the QR code below, or by clicking this


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